The Curse of Knowledge in UX Teams
The curse of knowledge does more damage to design communication than any skills gap. Once you know something, you can’t imagine not knowing it, and your reasoning goes unrecorded as a result.
Rationale vs Justification: The Difference That Makes Design Decisions Defensible
Most design documentation defends a conclusion rather than recording reasoning. Learn the difference between rationale and justification, and why only one survives contact with a future reader.
Why Good Design Decisions Get Reversed (And How to Stop It)
Good design decisions get reversed not because they were wrong, but because the reasoning behind them was never made visible. Here’s that mechanism and how to protect your work.