Courses
Practical UX Design courses are built around one principle: that the most useful thing a course can do is give you a method you can apply immediately, on the work you are already doing.
Each course is short, focused, and grounded in real delivery experience. They provide practical methods for designers and UCD teams working on complex, real-world services.
Course in development
Designing Behavioural Journeys
Most user journey artefacts show a sequence of screens. What they do not show is the structure underneath that is made up of the distinct states a user moves through; where commitment escalates, and what happens when real users bring real behaviour to a service designed for an idealised version of them.
Designing Behavioural Journeys is a short, practical course covering the full arc of behavioural journey design — from the conceptual shift that makes it possible, to the method that makes it repeatable.
5 modules.
13 lessons.
5 framework reference cards you can apply to any journey, immediately.
More courses are in development
The Practical UX Design course programme is being built over time. If you want to be the first to know when new courses are available, the weekly newsletter is the best place to stay informed.